Monitoring and Aftercare

As a leading specialist in renewables, our national repairs packages extend to almost every domestic renewable technology currently available. Carrying all of the latest industry accreditations, your renewable systems couldn’t be in safer hands.

We’re confident in what we do providing continuous training for our engineers to keep them up to date on any changes in renewable technologies and keeping our standards high.

All our MCS engineers carry a comprehensive range of critical spare component parts within their vans. So should an issue be detected on a servicing or maintenance visit, they can commence repairs. This reduces the probability of a repeat appointment being necessary.

We are approved service partners for many of the major manufacturers, covering technologies such as: Heat Pumps, Solar PV and Solar Thermal, System monitoring, MVHR and Ventilation systems and many more.

Sureserve provide specialist heat pump repair services. Our qualified engineers are equipped with the required tools and spares for carrying out repairs, maintenance and completing diagnostics checks to your systems.

Our Engineers are not only trained in the installation of both air (ASHP) and ground (GSHP) source heat pumps, but are also able to come out and provide servicing and repairs to your systems – regardless of whether we fitted them in the first place. We have extensive experience working with a range of manufacturers and with many continuing to join this fast growing marketplace, we keep our engineers fully abreast of the latest technologies. This allows us to create real time fault finding and training in a live environment.

Maintaining your energy efficient heating system and keeping it in tip top condition, is the most sensible approach when investing in this type of renewable technology. We usually recommend a yearly service for your heat pumps, this can improve efficiency, comfort and running costs. Luckily, these systems don’t often go wrong thanks to the lack of moving parts – but they still benefit from checks to avoid future problems. To maximise the lifespan of your system, the filters will also need a good clean or replacement by our engineers to ensure they continue working at maximum efficiency, keeping residents bills low.

We have a large number of ongoing contracts supplying our services to clients large and small. We are confident in what we do, possessing the skills and extensive experience necessary to deliver these services.

Whether you require Feed-in-Tariff meter reads or management of your Smart Export Guarantee (SEG), we have you covered. Remote monitoring is a key component of our package, guaranteeing the safety, cleanliness and maximum energy generation of your system. While solar PV systems are well known for their durability and low maintenance 
requirements, regular checks and monitoring are essential to ensure optimal capacity and return on investment.

Our solutions allow our clients to focus their expertise on their business while we look after the administration and management of their microgeneration systems. Monitoring allows us to detect any negative effects often caused by environmental factors. This guides us 
toward timely remediation efforts, restoring your system to optimal performance.

Investing in remote monitoring and regular maintenance is the most effective way to extract the full potential and minimise losses from your Solar PV system. With our monitoring services, you can have peace of mind that your renewable technology is operating efficiently.